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# LEGAL DOCUMENTATION
Last updated: 2026-08-14 | Version: 1.0.0
Company: contentboostlab
Location: Via Casilina 23, Segni, Roma, Italy
## PRIVACY POLICY

### 1. Data Controller

The data controller for this website is contentboostlab, located at Via Casilina 23, Segni, Roma, Italy. For any privacy-related inquiries, contact us at [email protected].

### 2. Data We Collect

We collect personal data that you voluntarily provide when using our contact form:

  • Full name (CLIENT_NAME)
  • Email address (CLIENT_EMAIL)
  • Project details and preferences (PROJECT_DETAILS)
  • Service interest selection (SERVICE_MODULE)

### 3. Purpose of Data Processing

Your data is processed solely for:

  • Responding to your project inquiries
  • Providing requested service quotations
  • Project execution and delivery
  • Legal compliance obligations

### 4. Data Retention

Personal data is retained for a maximum of 24 months from the last interaction, unless a business relationship requires longer retention. You may request deletion at any time.

### 5. Your Rights (GDPR)

Under the General Data Protection Regulation (EU) 2016/679, you have the right to:

  • Access your personal data (Article 15)
  • Rectify inaccurate data (Article 16)
  • Request erasure ('right to be forgotten') (Article 17)
  • Restrict processing (Article 18)
  • Data portability (Article 20)
  • Object to processing (Article 21)

To exercise these rights, email [email protected] with subject line: "GDPR Request".

## TERMS OF SERVICE

### 1. Agreement to Terms

By accessing or using the services provided by contentboostlab ("Provider"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

### 2. Service Description

contentboostlab provides copywriting, content strategy, and brand communication services. All services are delivered as digital products and consulting engagements.

### 3. Project Scope and Deliverables

Project scope is defined in the initial configuration submitted via our contact form or subsequent written agreement. Deliverables are provided in digital format as specified in each service module.

### 4. Payment Terms

Payment is required in full before project commencement unless otherwise agreed in writing. All prices are displayed in Euros (EUR) and are inclusive of applicable taxes.

### 5. Intellectual Property

Upon full payment, all deliverables and associated intellectual property rights transfer to the client. contentboostlab retains the right to display work in portfolios unless otherwise agreed.

### 6. Limitation of Liability

contentboostlab's total liability shall not exceed the total amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

### 7. Governing Law

These terms are governed by Italian law. Any disputes shall be resolved in the courts of Rome, Italy.

## COOKIES POLICY

### 1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.

### 2. Cookies We Use

We use only essential cookies necessary for the website to function:

  • Session cookies for navigation
  • Consent cookies to remember your cookie preferences
  • Security cookies to prevent cross-site request forgery

### 3. Third-Party Cookies

We do not use third-party tracking cookies or analytics cookies that share data with external services.

### 4. Managing Cookies

You can control cookie settings through your browser. Disabling essential cookies may affect website functionality.

### 5. Cookie Consent

By clicking "START_ANALYSIS" on our cookie banner, you consent to our use of essential cookies as described in this policy.

## REFUND POLICY

### 1. Refund Eligibility

Refunds may be requested under the following conditions:

  • Project has not yet commenced
  • Deliverables significantly differ from agreed specifications
  • Service was not delivered within the agreed timeframe (excluding client-caused delays)

### 2. Refund Process

To request a refund, contact [email protected] within 14 days of payment with your project reference and reason for the refund request.

### 3. Refund Amount

Approved refunds are processed within 14 business days. Partial refunds may apply for partially completed work based on project milestones achieved.

### 4. Non-Refundable Items

The following are not eligible for refund:

  • Completed and approved deliverables
  • Consulting sessions already conducted
  • Digital products delivered and accessed

### 5. Dispute Resolution

If a refund request is denied and you believe the decision is unfair, you may escalate the matter to the relevant Italian consumer protection authorities.

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Company: contentboostlab

Address: Via Casilina 23, Segni, Roma, Italy

Email: [email protected]

Phone: +39 391 2840915

© 2026 contentboostlab. All rights reserved.